International Social Service, USA
We are the U.S. member of a global child protection and social service network. We connect vulnerable children, adults, and families, separated by a border, to the services and support they need.
ISS-USA coordinates services for U.S. and non U.S. citizens returning to their countries of origin, conducts home studies, finds relatives in other countries, obtains documents such as birth certificates and adoption paperwork, provides post-placement monitoring, and acts as advocates for children reuniting with families all over the globe.
Reuniting Families Across Borders
When 8-year-old Mateo was placed in foster care in the U.S., social workers discovered he had grandparents in Guatemala who wanted to care for him. ISS-USA worked with authorities in both countries to complete the necessary home study, coordinate the logistics of an international placement, and reunite Mateo with his family.
Helping Agencies Navigate Cross-Border Cases
A child welfare agency in Texas needed to conduct a home study for a child’s relative in Mexico, but they didn’t know how to manage the international process. ISS-USA provided the necessary expertise and coordination, ensuring the agency could make informed decisions for the child’s future.
Meet Patty, one of ISS-USA’s dedicated independent social workers, sharing her experience in the field.
Through her work, Patty plays a critical role in supporting cross border families—conducting home studies, providing on-the-ground insight, and helping ensure that every case is handled with care, professionalism, and cultural understanding.
Our independent social workers are an essential part of what makes this work possible. Their expertise and commitment allow us to reach families wherever they are and move cases forward with confidence.
In March, we continued connecting families across borders and supporting children through complex transitions—one case at a time.
You`ve got mail!
Beyond Borders March edition is out now! Check your inbox for our quarterly newsletter filled with stories, updates, and all things ISS-USA!
In 1927, a group of visionary women came together with a shared belief: that families, no matter where they are in the world, deserve connection, protection, and support.
Nearly a century later, their legacy lives on in every cross-border family we serve. Their work laid the foundation—ours continues the mission.
1.2 billion people. That’s the scale of displacement we could see by 2050 due to climate change and natural disasters.
Behind that number are families navigating uncertainty, separation, and the need for support across borders. We’re breaking this down in our March newsletter, along with resources and insights on how to respond. Coming soon!
Subscribe to stay informed and be part of the conversation. Link in bio!
At ISS-USA, our work is guided by our core values: Integrity, Compassion, Mission-Driven, Equity, Sustainability, and Collaboration. These principles shape everything we do — from connecting children to family, to supporting communities across borders. Every decision, every case, every connection reflects our commitment to these values.
Meet Tiphanie, our newest Intercountry Team Case Manager!
Tiphanie is excited to support families, all over the world, by being a liaison and a connector between the families and the services they need!
Welcome to the Team, Tiphanie!
Meet Ali! Our newest team member and Legal Service Coordinator for ISS-USA!
What excites Ali most about her role is the opportunity to work alongside a mission driven team to help expand access to justice by connecting children with the immigration legal resources they need to stay safe and supported!
Welcome to the Team Ali!


