How to Refer
What to Expect
ISS-USA will confirm receipt of your referral and verify:
- There is enough information to open the case
- The referral is for a service/s that we can provide
- There is a partner to complete the service in the country or state requested
If not, you will be asked for more information or receive a cannot open letter
ISS-USA will then send you a quote for service and a Scope of Work Agreement to be signed prior to the case opening.
ISS-USA holds contracts with:
Arizona Department of Child Safety (DCS)
Connecticut Department of Children and Families (DCF)
Massachusetts Department of Children and Families (DCF)
New Jersey Department of Child Protection and Permanency (DCP&P)
New Mexico Department of Children Youth and Families (DCYF)
Referrals must be approved through your International Liaison. Please contact them directly or contact [email protected] for more information.