ISS-USA OUTGOING CASE REFERRAL FORM

To refer a case to ISS-USA please Click here to complete the ISS-USA OUTGOING CASE REFERRAL FORM and submit to [email protected]

Referrals originating from the following agencies must submit their referrals to their department’s International Liaison.

Arizona Department of Child Safety (DCS)

Connecticut Department of Children and Families (DCF)

Massachusetts Department of Children and Families (DCF)

New Jersey Department of Child Protection and Permanency (DCP&P)

New Mexico Children, Youth and Families Department (CYFD)

ISS-USA Referrals

How to Refer

To refer a case to ISS-USA please COMPLETE THE ISS-USA OUTGOING CASE REFERRAL form and submit to [email protected]

ISS-USA opens cases by service, not child. Please select all of the services you need on the referral form. You may submit additional referrals at any time.

What to Expect

ISS-USA will confirm receipt of your referral and verify:

  • There is enough information to open the case
  • The referral is for a service/s that we can provide
  • There is a partner to complete the service in the country or state requested

If not, you will be asked for more information or receive a cannot open letter

ISS-USA will then send you a quote for service and a Scope of Work Agreement to be signed prior to the case opening.

State Contracts

ISS-USA holds contracts with:

Arizona Department of Child Safety (DCS)

Connecticut Department of Children and Families (DCF)

Massachusetts Department of Children and Families (DCF)

New Jersey Department of Child Protection and Permanency (DCP&P)

New Mexico Department of Children Youth and Families (DCYF)

 

Referrals must be approved through your International Liaison. Please contact them directly or contact [email protected] for more information.