The U.S. Repatriation Program was established in 1935 under Section 1113 of the Social Security Act to provide temporary assistance to private U.S. citizens and their dependents identified by the Department of State (DOS) as having returned from a foreign country to the United States because of destitution, illness, war, threat of war, or a similar crisis, and are without available resources.

Effective March 1, 2026, the Office of Human Services Emergency Preparedness and Response (OHSEPR), within the Administration for Children and Families (ACF) of the U.S. Department of Health and Human Services, has transitioned case management coordination and financial services operations for the U.S. Repatriation Program to a federal service structure. ISS-USA is no longer administering case management or financial reimbursement services under the U.S. Repatriation Program.

 

For assistance beginning March 1, 2026, please use the following contact information:

 

CASE MANAGEMENT
All repatriation case-related requests, should be directed to: [email protected]

 

FINANCIAL SERVICES & REIMBURSEMENT
All reimbursement-related matters, including administrative cost reimbursement requests, loan waivers, and financial inquiries, should be directed to: [email protected]